1win app

1win app App support

Contact
+91 1480145290

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The 1win app:

Q1: How to log in after installing the 1win app?

To log in, open the app and enter your registered mobile number. Verify the OTP (one-time password) sent to your phone, and you'll be logged in instantly. This convenient method eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To begin, check your internet connection for a strong signal. Wait for a proper signal to be established and click "send OTP" - if the OTP doesn't arrive after waiting, use the app's live chat support system for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in, try using the same active phone number. If the number has changed, send your complete KYC (Know Your Customer) details to the customer support system via email to facilitate the transfer of your account. This will enable a smooth account transfer.

Q4: You are getting blackout and the app is not opening?

To resolve this issue, uninstall the app from your device and then download the latest version. This should allow you to log in and play without any problems. Once updated, you can enjoy the app's new features and improvements.

Most Asked Questions Related To Withdraw In The 1win app:

Q1: What is the minimum withdrawal amount in the 1win app?

In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming, and not applicable to bonus amounts collected. Only earnings from gaming activities can be withdrawn.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure that all your Know Your Customer (KYC) details are completed and saved within the app. This includes linking your Aadhaar card, UPI, and bank details. Completing these steps will allow you to move forward with the process.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services can complete the process in 30 minutes to 3 hours. However, payment processing may experience delays, potentially requiring a wait of up to 24 hours. This discrepancy can extend the overall completion time.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing with the bonus can be withdrawn. This means you can use bonus winnings, but not the bonus itself.

Q5: Withdraw failed, money did not come, what should I do?

To troubleshoot the issue, go to the settings to check your transaction history. If your withdrawal request is failing, don't worry as the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for further assistance.

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